Wednesday, April 13, 2022

The BRIGHT SPOT Awards: No. 054

Saturday, April 2, 2022

Recipient:
Jess @ Acova, Highland





Mike and I were having a long-overdue dinner out with our friends Terry and Kaye.
Jess, the Assistant General Manager, did a stellar job. We felt like we were the most important people in the room. And mind you, we were not -- it was a pretty busy night -- which makes this an even more impressive feat. 

First, she came around to our table to check in with us. Oh how I love it when someone in charge does this. The personal touch goes a long way. She could have easily said, "Nah, too busy," but she did not. Then she cracked us up with her banter with Terry about the garlic sauce that was plate-licking good. The whole interaction just lifted our spirits, which is saying something since we were already having a fabulous time.

I gave her the award and she kindly gave me a hug. She also shared the fact that she had been having a rough day and getting the award made her feel better. Being in her orbit made us feel better, and I'm sure we weren't the only ones. Two thumbs up, Jess.

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